From Dr. Len’s published archive. This article reflects the context and perspective at the time of its original publication.
Dr. Len Schwartz- The Value of Being a Great Listener
Dr. Len Schwartz- The Value of Being a Great Listener
Hi, this is Dr. Len with your cut to yo-yo marketing minute, where you can finally learn how to end the ups and downs of business and control your business growth and income.
I want to talk about the value of being a great listener today. People want to solve a problem, prevent a problem, or have you help them achieve, receive or experience a specific result. The number one complaint people have about their doctor is that they don’t listen. The value of being a great listener is that people know you care, taking the time and not interrupting them because you’re so anxious to answer their question or solve their problem. I used to do this too, by the way. This is a phenomenal way to establish that bond, that connection, that bridge of trust with your patients, clients, or customers in a way where they feel like they’re heard, that you listened to them, and that means in their mind that you genuinely care.
Work on being a great listener and watch your relationships blossom with your existing patients, clients, or customers.
Dr. Len Schwartz
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