From Dr. Len’s published archive. This article reflects the context and perspective at the time of its original publication.
Dr. Len Schwartz- The Power of Becoming a Great Listener.
Dr. Len Schwartz- The Power of Becoming a Great Listener.
I want to talk about the value of being a great listener.
People want to solve a problem, prevent a problem, or have you help them achieve, receive or experience a specific result.
The number one complaint people have about their doctor is that they don’t listen.
The value of being a great listener is that people know you care.
Take the time to listen and not interrupt them because you’re so anxious to answer their question or solve their problem.
I used to do this too, by the way.
This is a phenomenal way to establish that bond, connection and that bridge of trust with your patients, clients, or customers in a way where they feel like they’re heard. In their mind, that translates that you genuinely care.
Work on being a great listener and watch your relationships blossom with your existing patients, clients, or customers.
www.cuttheyo-yo.com
www.drlenschwartz.com
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