Dr. Len Schwartz- The Satisfaction Guarantee
Hey, this is Dr. Len Schwartz.
I’ve been assisting professionals, including doctors and company owners, since 1999.
At the outset of our initial conversation, they always say the same thing: “I sincerely care about assisting my patients, clients, or customers.”
Guess what, though?
Everyone says that, I have to break the bad news to them. It doesn’t improve or distinguish you. It changes you in that way.
So how can I assist them in showing that they genuinely care?
A satisfaction guarantee is what it is called.
Your new patients, clients, or customers will sign a one-page document that details the satisfaction guarantee.
It will list all the things you guarantee and promise to do, as well as what you anticipate from them to ensure their contentment.
The complete template is available in my book, Cut The Yo-Yo.
Beginning now. Start getting your new patients, clients, or customers to sign this and see what type of favorable word of mouth they generate for you.