Dr. Len Schwartz- The Value of Preparing Your Employees to Respond to “Shopper” Questions
Hey, this is Dr. Len Schwartz.
What if I told you that more than 90% of all business owners do not properly train their workers to respond to inquiries from customers?
In other words, a potential customer calls your office or business and asks questions about your goods and services, but the person who answers the phone doesn’t know how to effectively respond to their inquiries in a way that prompts the caller to book an appointment with you or make a purchase right away.
Make a list of all the often asked questions by customers AND the responses you want your staff to utilize in their conversations with customers starting today.
This will result in an annual increase of 10 to 20 new patients, clients, or customers, and it costs you nothing.
Get 50+ more of these no-cost new client generation campaigns here.